Where can i find the QR Code to set up a new phone?

Looking for:

- Xero change phone authenticator app 

Click here to DOWNLOAD

   

 

Two-step authentication moving to a new phone

 

This will take you to the start of the MFA process. When prompted to choose an authenticator app, select Use my own app. In a separate tab on your web browser, go to the Authy website and follow the steps to download Authy to your desktop. When you enter a phone number, you can select how you receive the verification code.

Then, enter the code to get into Authy. Add Xero as an account within Authy. To find the code or key, return to Xero and click Can't scan the QR code? Enter a setup key instead. Next to Setup Key , click Copy.

Go back to the Authy app, click on the plus icon to add an account. Paste the code or key and click Add Account. As Xero doesn't appear on the options to choose from, we need to create it. Select one of the options, for example Generic Blue , then to rename it type 'Xero' in the Account Name field at the top of the screen. Select 6-digit as the token length, and click Save. Once Authy is generating codes, return to Xero and click Enter Code. Enter the six digit code from the Authy app and click Confirm.

Under Additional Security , click Change in the Connected device section. Choose an authentication method, then follow the steps on screen to authenticate yourself. Choose an authenticator app. Follow the steps on screen to install or set up the app.

Next to Backup email address , click Change. Enter your new backup email address, then click Continue. Go to the inbox for your new backup email address and open the email from Xero. Enter the code shown in the email, then click Confirm. The backup method options are: Use a backup email address. Answer security questions. Under Additional Security , click the menu icon next to Multi-factor authentication.

Click Turn off multi-factor authentication. This could be done via account setting. Absolutely stupid,You have ruined a really good and easy program!

I did exactly as you said. I have a new phone and I'm setting up the authenticator app. I am looking to scan the barcode on Xero and it does not show up. I disabled Please give us a step by step instructions on how to get the QR Code!!! If it is how you suggest - disable 2SA and then enable, make it work!! So I managed to get the QR Code with a lot of stuffing around!!! I disabled the 2SA on my computer using my alternative email address to get a verification code.

I then logged on to Xero on my mobile phone and asked me to set up 2SA and it gave me the QR Code, I to a pic on my husbands phone of the QR Code, scanned the code from the photo into my Authenticator App and it worked!!! Why, why, why is it so hard. It took me ages of messing around to work this out. Just popping back in here to give you a direct link around setting up 2SA on a new device. I can't log in, to do my invoices to get paid I have looked everywhere on site for it and some key.

Can anyone please help me. If like me you reset the old phone before scanning QR code. Log into Xero using another authentication method, i. Once your in go to account setting It will allow you to prompt a disable of the Two-step Authentication, again asking for security questions.

Once you have done this you can re enable Two-step using QR code the the code appears to allow you to scan the QR code. Jason Hassell thank you for that answer!! If you haven't, you can do this in your device's Settings , under Focus.

Click Resend notification. Click your initials or profile image at the top of the screen, then select Account. Otherwise click Change to set up push notifications. Another user has logged in on the same computer using the same browser.

Try rescanning the QR code. Click Enter a setup key instead. Start the set-up process again. Make sure you enter your Xero user email address on the contact form. Prove you're the owner of the account. This is necessary to ensure there's no unauthorised access. What's next? Tried our troubleshooting steps and still having problems? Contact us to reset your MFA. Still have questions? Start a discussion Ask our community of customers, accountants and bookkeepers.

Contact Xero support Raise a case with our support team.

 

Manage multi-factor authentication – Xero Central

  You can change your backup method to using a backup email instead. Enter a setup key instead. You might have entered the wrong answer. When you log in to Xero, you can select a box to skip the authenticate step for up to 30 days. Setting Up Authenticator on a New Phone As a security feature authentication apps have been designed in such a way that they are not transferrable between devices - well at least not easily see the bottom of this page for how to do it if you still have access to the old device Instead of allowing a transfer the apps need to be set up again with whatever software you were using them for. Once you have entered your details click on "Login" 4.    

 

- Change the device you use for MFA – Xero Central

    On your new device, install the authenticator app of your choice. Setting Up Authenticator on a New Phone · 1. Login to Xero as normal · 2. On the authentication screen click on "Use Another authentication method. I had this problem but it's really easy once you know. Go onto the Xero verify app on your phone & at the bottom it says add another account.